Meet Your Marketing Team

Each member of our team has years of experience and are experts in their specialty. They are part of ProudMouth because they believe in simple. Simple means affordable, intriguing, sustainable, fun, and effective.

Founder | Influence & Relationship Accelerator

Kirk Lowe

Kirk Lowe is the co-founder and CEO of ProudMouth.

He and his team are influence and relationship accelerators. Everything they do is built around the power of podcasting and helping people who compete in the expertise economy to own their specific expertise, with their specific audience, and in their specific region. 

Kirk has been a thought leader in branding, content marketing and digital marketing for 20+ years. He generously shares his ideas and experiences through his podcast, blog, papers, webinars, courses and has been published across the industry.

A black and white photo of Matt Halloran from the waist up, holding a trophy. He's wearing a baseball cap and t-shirt. He's grinning widely and has a white beard.
Partner | Podcasting Expert

Matt Halloran

A former business and life coach to top advisors, Matt has helped 5,000+ advisors understand how to create trust and build rapport with prospects they haven’t even met yet. 

He has studied the way people communicate for over 20 years, has been featured in The Wall Street Journal as a digital communication expert, and wrote “The Social Media Handbook for Financial Advisors” –– the first social media book dedicated to financial services. He has now combined his extensive knowledge and expertise in business and coaching with one of his passions: podcasting. 

Matt has hosted and been on 1,000+ podcasts. He’s also the host of ProudMouth’s podcasts, the Top Advisor Marketing Podcast, where he shares marketing strategies tailored for advisors and connects with top industry leaders.

Chief Operations Officer

Lisa Ferguson

Lisa really enjoys helping people get organized, get answers and move forward. Lisa has worked in customer service for 30+ years helping develop and implement service processes and protocols. She’s a stickler for the details and getting $#!+ done. Over Lisa’ 30+ years, she spent 22 in the financial services industry. Her roles varied from Customer Service Representative, Learning and Development, Coaching and Mentoring, to Management and Risk Management. Lisa is a lifelong learner, always looking to better herself. She has gone back to school and achieved multiple certifications over the years, including, Website Design, Teaching and Training Adults, Customer Service Experience, and Interior Decorating. Lisa is very active in the community helping manage a soccer association and coaching a competitive soccer team. She’s an avid quilter, yes, I said quilter. Like any true Canadian, she’s loves hockey too. The best thing about Lisa, her laugh. It may even be better than Matt’s.

Marketing editor & coordinator

Jessica Brown

Jessica has always had a passion for the written word. In her early years, while the other kids were playing foursquare at recess, you could find Jessica either reading or writing. After school, Jessica would lean against the brick wall rereading books – often narrated by another of her passions, dogs.

Her love for stories evolved through her schooling and career in journalism. Jessica is in good company at ProudMouth– a marketing team with storytelling in its DNA.

Jessica helps financial advisors engage with their online audience in meaningful and genuine ways. She believes that when financial advisors tell stories about their brands, their audience can connect with them on a human level. Only then can financial advisors use social media to its utmost potential: to build and strengthen relationships.

Jessica has a Masters of Journalism and Communications degree. She is a fan of dogs, libraries, and chocolate cake. 

Academy coordinator

Julia Ritchie

Julia is a lover of all things writing. With a passion for helping others and a Master’s Degree in Journalism and Communications, Julia is devoted to using her skill set to help people from all walks of life tell their stories.

Julia is also a strong believer in lifelong learning, and enjoys conducting extensive research to maximize the impact and effectiveness of her work.

At ProudMouth, Julia is now bringing her writing to the social media landscape, where she’s helping advisors tell their stories and connect with those who matter most online.

When she’s not in the office, Julia loves to read anything and everything, spend too much time keeping up with pop culture, and keeps active by running and swimming.

Podcast Coordinator lead

Robyn Walter

Robyn has over 30+ years in the service industry, and believes that good customer service and organization are the basis for success.
 
From her first full-time job at 17 in the insurance field as a file clerk/receptionist Robyn has carried the belief that giving 100% is not enough.
 
Robyn coordinates podcast schedules, reviews all podcasts, and follows up with our clients on a monthly basis with stats and reports on progress.  She loves keeping everyone on their toes and helps ensure everyone at ProudMouth stays on schedule.  If you have any questions about podcasting and social media services, reach out to Robyn and she will set up time in Matt or Kirk’s calendar for you!
 
Outside of work, Robyn is a mother of two, who volunteers in her spare time with a neighbourhood sports association.  Robyn is also a licensed bartender and enjoys spending her downtime in the backyard or doing home renovations – so much so that she recently went to college to obtain a diploma in Construction Carpentry.
Sales Assistant

Jennifer Chandler

Jen is recently retired from the Canadian Forces after spending over 25 years helping soldiers and their families as a financial services administrator. Although she has two big dogs that help her to never feel alone, Jen missed the feeling of working with people and being able to help people. So she returned to the workforce by joining our team.

Now that Jen is an empty nester, she plans to spend her off-duty time traveling through Ontario with her husband to watch their daughter play soccer at the university level. Jen also enjoys camping with her family (well, it’s more like “glamping” but she still gets mosquito bites and cooks over an open flame, so it counts!).

Digital Marketing Analytics Specialist

Isabel Gagne

sabel is a self-declared problem solver. She has a Bachelor of Commerce degree from McGill University majoring Strategic Management. She is also currently pursuing a Graduate Diploma in Digital Analytics and Business Intelligence. Isabel joins the ProudMouth team as an equally proud Indigenous woman from the Metis Nation of Saskatchewan. 

Isabel is also passionate about using her life to affect social change. She founded “Shoe Drive to the Net” an athletic shoe drive which collected and donated sports shoes to inner city athletes. Isabel chooses to live by the inner philosophy: “If you see a need, you must do all you can to meet that need”. Living by this philosophy led to Isabel being awarded the Sovereign’s Medal for Volunteers and the TD Scholarship for Community Leadership. Isabel left her mark on McGill University as the Founder of the Desautels Indigenous Business Society, McGill’s first-ever club for Indigenous students in Management.

When she isn’t working, you can find Isabel reading new books or catching up on the latest episode of The Bachelor. 

Marketing Assistant

Jay Saspara

Jay has graduated from the B-Comm. program at Ontario Tech University, pursuing a double major in Finance and Marketing. Jay plans on continuing his studies and earning his CFA designation.  In the long term, Jay wants to become an entrepreneur and start a business of his own.

Jay enjoys spending time with friends, going to the gym, binging on Netflix, listening to music, and watching and playing cricket.

Client Success Team

Client Success Team Manager

Alison Friedel

Alison is true champion of customer service! Having over 20 plus years in all types of customer experiences, from insurance, furniture sales, retail and the beauty industry, Alison dedicates herself 100% to ensuring client satisfaction.  She has never shied away from learning new skills and prides herself in her desire to learn more in each role she has accepted. She has been instrumental in many client building projects and the promotion of fellow leaders.

Alison is married and is the mother to two grown bonus children. Being a stepmom is one of her greatest accomplishments!

Having never backed down from a challenge, Alison has enjoyed learning (and teaching) ballroom dancing, attempting new languages and is the current president of her scooter gang! (current membership – 2!). Her pastimes include baking and researching vacation locations!
Client success coordinator

Jennifer Thom

Jennifer brings many years of experience in working with small to medium-size businesses. Her skills range from accounting, customer support, account relationship management, vendor management, pre-planning and purchasing, reporting and analysis of trends. Jennifer is looking forward to bringing her years of experience to her new role with ProudMouth.

In her spare time, she enjoys gardening, painting and soccer (spectating not playing).

Learn more about Jennifer!

CLIENT SUCCESS COORDINATOR

Disha Melwani

Disha is a multimedia journalist with a strong interest in communication, social media, digital journalism, writing, and photography. With a degree in Communication & Digital Media Studies, she’s highly skilled in the communication and marketing field.

Born in Santiago, Chile, with a strong Indian background, Disha speaks Spanish and English and knows two other Indian languages. She has completed several internships in the journalism and communication industry in Canada and Chile.

She enjoys spending time with her family and friends, travelling, and exploring new places. In her free time, you will find her catching sunsets, writing, watching movies/shows, listening to music, and going shopping.

Learn more about Disha!

CLIENT SUCCESS COORDINATOR

Rebecca Rynard

Rebecca is a marketing graduate. She has 5+ years of customer service experience demonstrating dependability and motivation. Rebecca is driven to let her creativity and determination thrive in this fast-growing industry of marketing. Specifically, she likes to focus on social media marketing and website design. 

She enjoys spending time with friends and family, attending live concerts, traveling, taking photographs, and baking treats. Rebecca believes that nothing ever comes easy without hard work and commitment.

CLIENT SUCCESS COORDINATOR

Chris Leveck

Chris grew up sitting around the kitchen table listening to his family tell stories – and believes this is what started his love of storytelling very early on.

Chris is a recent graduate of Advertising and Marketing Communications with over 10 years of experience in team-building and client relations. This has given Chris a deep understanding of what people need and how to listen attentively. Chris loves creating an atmosphere or connection where others feel comfortable sharing.

When Chris is not sharing stories about his life or helping others tell theirs, he loves spending time with his family and friends and sharing a laugh.

CLIENT SUCCESS content creator

Ryan Joseph

Ryan brings a variety of skills to ProudMouth and the social media team. Ryan has over 5 years experience working with Enterprise Accounts with a focus on Customer success and satisfaction. He is a stickler for quickly identifying the problem and providing an even quicker resolution.

Ryan also has own blog site, All Eyes on RJ. Where he writes about different current issues.

Ryan is also very active in the community as a board member for Pickering Baseball Association, in the position of Umpire in Chief.

In his spare time, he enjoys watching and playing sports, going to the gym, listening to music and watching reality TV shows.

CLIENT SUCCESS CONTENT CREATOR

Kristin DiCintio

Kristin is a recent graduate from the University of Toronto, majoring in the Professional Writing and Communications, and Communications, Culture, Information and Technology programs. Before graduating, she wrote and published a book of funny short stories about her time working in customer service, titled Store 458. Kristin’s passion for storytelling stretches beyond writing stories to creating content optimized for search engines to tell brands’ stories.

When she’s not writing content, Kristin enjoys watching action-comedy TV series, trying new recipes, photographing architecture, and playing video games with friends in her spare time.

CLIENT SUCCESS CONTENT CREATOR

Emily Ingham

From an early age, Emily had her nose in one book or another, spending equal amounts of time at school and in the library. No matter where she goes, she always keeps a book on hand. Her love of reading developed into a love for writing and telling stories.

Starting out in retail, she has seen it all and then some. She believes in working hard to get where you want to go. Always eager to learn something new, she is currently bilingual but wanting to expand her knowledge.

At the end of the day, Emily likes to curl up with a cup of white hot chocolate and a good book to settle in for the night.

CLIENT SUCCESS CONTENT CREATOR

Dylan Devaux

Dylan is a marketing enthusiast. He’s enrolled in the Business Marketing Administration program at Durham College. He’s currently doing his school’s co-op program with ProudMouth. Prior to school, he had some social media and hands-on experience from a small business he worked for in St. Lucia. Dylan enjoys meeting new people and loves to create meaningful experiences and memories. He loves to learn and is constantly trying to improve himself to become a better version.

In his free time, Dylan likes to hang out with friends and especially get his adrenaline rushing. Three things that he loves are water sports, playing squash, and traveling.

CLIENT SUCCESS CONTENT CREATOR

Mariel Hall

Mariel is currently in the Media, Information, and Technoculture program at Western University, which is allowing her to experience the business side of creative organizations like ProudMouth. During her spare time, she enjoys shopping, watching different genres of films, going out for dinner with her friends, and grabbing coffee whenever possible! Working in retail for the past five years has allowed Mariel to expand her knowledge in marketing, sales, and customer service, and she plans to use those skills throughout the rest of her career.

CLIENT SUCCESS CONTENT CREATOR

Hana Kennedy

Hana is in her third and final year of the Marketing program at Durham College. After studying at Durham College, she plans on taking her studies internationally at Munster University in Ireland.

As an active member of the Durham community. She has volunteered over 220
hours with the Town of Whitby, she has also volunteered with the Whitby Chamber of Commerce and was selected by Dean Baker of Durham College to be the student judge for the Ajax-Pickering Board of Trade Business Excellence awards in 2020.

Hana became interested in
marketing after looking up to her mother, who owns and operates a marketing company of her own.

Hana has played sports most of her life. She is most interested in Lacrosse and Ringette. Playing sports has helped her to become a strong team member and leader. When she isn’t at her computer or on the ice or field, Hana can be found learning about art, culture, and history at the nearby art galleries and museums.

CLIENT SUCCESS CONTENT CREATOR

Serena Chagan

Serena is in her fourth year at Western University pursuing her degree in Media, Information and Technoculture. She is passionate about digital marketing and advertising. Serena has always found an interest in marketing due to its creative nature and uses blogging as a form of expression. Serena enjoys spending time with friends and family, baking goodies, attending live concerts, and curling up with a good book.

CLIENT SUCCESS CONTENT CREATOR

Sharun Melwani

Sharun is currently in his third year of the Bachelor of Commerce program at Seneca College. Born in Santiago, Chile, Sharun speaks Spanish and English and also communicates in two other Indian languages. He has previously worked in retail, which has helped him understand and find what clients and customers truly need. Sharun currently manages part of his family’s real estate business. Working at ProudMouth, will allow him to explore the financial industry, developing a strong interest in current and important market trends. 

Sharun likes to spend his free time with his friends, playing sports, or in any other activity where he can have new experiences that can contribute to learning and developing new skills.

Podcast Facilitator

Aric is extremely passionate about helping others find success and fulfilment in all they do. He has been coaching and mentoring for over 20 years and finds his greatest fulfillment when helping others achieve more. Aric started his own coaching and consulting company in 2015, a second company focused on teaching BRI to advisors and has also joined our team as one of our podcast voice talents.

Aric knows how difficult it can be for any business owner to have their voice heard above the rest of the voices clients and prospects hear in their daily lives. He helps our clients find their voice and bring their personality and passion to their audience.

Aric and his wife Candi have helped raise 68 at-risk youth as well as having two children of their own. Aric and Candi have two grandchildren and they, along with his VERY large dog, to keep him busy.

PODCAST FACILITATOR

Patrice Sikora

I love words and have worked in radio news for more than 40 years (the average lifespan of a cockatoo). While most of that time has been focused on financial and consumer reporting, I have also hosted continuing education telecasts for medical personnel including nurses and doctors. There was even a stint teaching environmental
education in the middle of a swamp. A Master’s degree in Geography covers science and social issues…not just “where” something might be, but “how” it works and “why.” It is a wonderful background for a journalist.

PODCAST FACILITATOR

Wendy McClure

I’ve worked in radio broadcasting for over 25 years doing everything from news to traffic to morning co-hosting duties.

I started my own business (glad that BA in business is finally paying off!) and podcast in 2019 so I know the challenges you may be facing. I’m here to help you get through it from start to finish.

When not in the podcast studio you can find me on the nearest Pickleball court. Yes, it’s everything you’ve heard and more!

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