316. Why the Future of Financial Services Isn’t Financial With Dennis Moseley-Williams

Heads up: This page includes affiliate links. If you make a purchase using the links below, we may receive a small commission at zero cost to you. We only recommend tools that we’ve personally vetted and love.

Summary:

In this highly commoditized financial industry, selling excellent investments or advice isn’t enough.

So, what are clients looking for? You’re about to find out!

In this episode, Matt Halloran talks to Dennis Moseley-Williams, the founder of Dennis Moseley-Williams Strategic Consulting and a certified expert in the experience economy. Dennis shares unconventional ways for advisors to make their client experience highly memorable.

Dennis discusses:

  • How to make your office feel like an immersive theatre to clients
  • Four questions that advisors can ask every client to enhance their experience
  • Powerful tips for elevating the client experience before it even begins
  • Strategies that cultivate fierce client loyalty
  • And more

Sponsorship:

A big thank you to our sponsor, Restream! Visit Restream to claim your exclusive offer: https://proudmouth.com/restream/

Resources: 

Connect With Dennis Moseley-Williams:

Connect With ProudMouth:

About Our Guest:

Dennis is the founder of Dennis Moseley-Williams Strategic Consulting, a practice management company that helps organizations secure and build sustainable relationships by creating experience-driven solutions that deliver results, increase revenues, and build enthusiastic referral-generating communities. A certified expert in the Experience Economy, Dennis helps organizations understand that customer experience is the predominant economic offering in the world today and demonstrates ways in which experiences can be crafted and staged so that they entice, educate, satisfy and transform.

Gain access to our deep vault of resources to help you become a subject matter authority. Learn how to create and implement effective content marketing, click-worthy social media, your own podcast, and more.